Terms of service
Terms of service
Overview
This website is operated by Wonderloft. Throughout the site, the terms "we", "us" and "our" refer to Wonderloft. By accessing our website and/or purchasing something from us, you agree to be bound by the following Terms of Service ("Terms"), including any additional policies referenced herein.
If you do not agree to these Terms, you must not use our website or services.
Use of our website
By using this site, you confirm that:
- you are at least the age of majority in your state or territory, or you have consent from a parent or guardian
- you will not use our products or services for any illegal or unauthorised purpose
- you will not transmit any malicious code, viruses, or harmful software
We reserve the right to refuse service to anyone at any time for any reason permitted by law.
Products and services
We make reasonable efforts to ensure product descriptions, images, and prices are accurate. However:
- colours may vary depending on your device
- product availability is not guaranteed
- we reserve the right to discontinue or change products at any time without notice
- All prices are listed in AUD unless stated otherwise.
Orders and payment
By placing an order, you agree that:
- all information you provide is accurate and complete
- you are authorised to use the payment method provided
We reserve the right to:
- cancel or limit quantities per order
- refuse or cancel orders suspected of fraud or unauthorised activity
If an order is cancelled after payment, a full refund will be issued.
Shipping and delivery
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss passes to you upon delivery of the goods to the carrier, unless otherwise required by law. See our Shipping policy for full details.
Returns and refunds
Our Refund policy forms part of these Terms. Nothing in our Refund policy excludes or limits your rights under the Australian Consumer Law.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Gift cards
Gift cards:
- are not redeemable for cash
- are non-refundable (except as required by law)
- do not expire unless stated otherwise
Lost or stolen gift cards will not be replaced.
Intellectual property
All content on this site, including text, images, logos, graphics, and designs, is the property of Wonderloft or its licensors and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, or exploit any content without our prior written consent.
Limitation of liability
To the maximum extent permitted by law:
- we are not liable for indirect, incidental, or consequential damages
- our liability for any claim relating to our products or services is limited to the amount paid for the product, unless otherwise required under the Australian Consumer Law
Nothing in these Terms limits any rights you may have under the Australian Consumer Law.
Indemnity
You agree to indemnify and hold harmless Wonderloft from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.
Privacy
Your use of our website is also governed by our Privacy Policy.
Changes to these Terms
We reserve the right to update or replace these Terms at any time. Changes will take effect once published on this page. It is your responsibility to review these Terms periodically.
Governing law
These Terms are governed by the laws of New South Wales, Australia, and any disputes will be subject to the non-exclusive jurisdiction of the courts of New South Wales, Australia.
Contact information
These Terms are entered into with Wonderloft, Shop 1/92 Marine Parade, Kingscliff NSW 2487, Australia.
For questions about these Terms, contact us at hello@wonderloft.com.au.