Shipping & Delivery
Free pickup in Kingscliff. Free standard post over $180.
| Option | Cost | Delivery time | Free when |
|---|---|---|---|
| Pickup in Kingscliff | Free | Usually ready the same day. | Always free. |
| Local delivery | $5 | A day we arrange with you. | Free over $150. |
| Standard post | $16.95 | 3 to 5 business days. | Free over $180. |
| Express post | $26.95 | 1 to 2 business days. | Not included in free shipping. |
| Large items | $39.95 | Scooters and similar. 5 to 8 business days. | Free over $250. |
Close to Kingscliff
Pick up from the shop, or we'll bring it to you.
Free pickup in store
At our Marine Parade shop, next to Choux Box. We email you when it's ready.
Local delivery
Postcodes 2483, 2487, 2488 and 2489, on orders of $45 or more. It appears at checkout when your address qualifies.
If something goes wrong
Running late
Check the tracking link in your shipping email. Still waiting? Email us your order number and we'll chase the carrier.
Gone missing
Tracking stopped, or says delivered but it isn't there? Email us your order number and we'll lodge an enquiry with the carrier.
Arrived damaged
Email us within 48 hours with your order number and photos. We'll replace or refund it.
Common questions
How soon will my order go out?
Within 1 to 3 business days. We'll email you if anything holds it up.
Is express faster everywhere?
1 to 2 business days inside the Express Post network. Outside it, still our fastest, but not next-day.
Why do large items cost more?
They ship in their own box, which costs more and takes longer.
Do you ship overseas?
No, Australia only.